Nazarbayev University LibGuides: InterLibrary Loan: Book Delivery

Students, faculty, and staff can borrow or return the books at their convenience.
The service can be arranged via online request form or library@nu.edu.kz
We limit delivery to up to 6 items per one person in a day.
Submit a request form with
- book details including title, call number and permalink to the library catalog;
- your ID number;
- your location/address.
The library coordinators will inform you about the date and time for delivery or return.
The pick-up points are as follow (subject to change):
- campus residents:
  - blocks 38-39, 44-45;
  - Highvill
  - Northern Lights
- city residents:
  - security gate to NU campus on Kabanbay Batyr Ave.

Check availability and location in the catalog. Titles that are not available (0 out of Х) are not covered by the service. Use Book reservation instead.
Submit the online form or email us at library@nu.edu.kz

The books delivery to other cities is considered.
Only core textbooks required for the semester and requested by faculty can be delivered.
Submit the online form, or email us at library@nu.edu.kz

Email us at library@nu.edu.kz or submit an online form to confirm returning the books.
Ship the books to the address below, request the courier delivery service, and check the cost is included in your payments:
- г. Нурсултан, пр. Кабанбай батыра 53, Назарбаев Университет, Библиотека, Андрюков Александр.
Check your account when the librarian confirms the book returned.

The service delivers books between the Main Library and NUSOM Library.
The maximum request allowance per day is 3 copies for one person.
Orders are issued after 3 pm.
Items are held for 24 hours at the pick-up library. Unclaimed items are shipped back to the owning library the next day after 1 pm.
The borrowing period is according to the library rules.
Periodicals, videos/DVDs, audiobooks, maps are excluded from this delivery service.

Check availability* and location. Titles that are not available (0 out of Х) are not covered by the service. Use Book reservation instead.
Find Book Delivery Service under Quick Links tab on the Library website and fill out the form.
You will be notified by email about the order status.

If you submit a request before 12.30 pm, we will deliver the books the same day; otherwise the next working day.
If you submit your requests on weekend, we will normally deliver your items the following Monday.