Primo is a sophisticated search engine, but you may occasionally run into some issues because some databases are not fully indexed or searchable in Primo. We recommend that you access these resources directly; see the list below:
There are various reasons an article could not be accessible, including the following:
Strategies to try:
If you discover that the NU Library does not hold the article in full text and you need it for your study, you can use our ILL service to make a request.
Primo is a tool that enables users to access the complete text of an article, depending on the structure of the publisher's website and their "link-to" syntax. Publishers have different policies about this; some only permit linking to the journal level, others to the Table of Contents, while others allow linking to the full-text article. Occasionally, users may need to navigate through a database or the publisher's website to find the article they're looking for.
These error messages may indicate that the publisher's website contains the whole content, but the Primo-generated URL was rejected. In this scenario, you might be able to access your article by using the publisher's website.
In some cases, you may not be able to obtain the entire content because the complete text you require is no longer available at the site, but the server does not have this information.